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Appointments

Do not attend the surgery unless you have been told to do so by one of our staff.  Due to the COVID-19 outbreak we are currently only seeing patients in practice who require urgent medical attention.

If you require urgent medical attention please telephone the practice on 01325 316637.  The receptionist will book you a telephone call with a clinician.  Patients will be assessed over the telephone and the clinician will then decide if a face-to-face appointment is necessary.

Please continue to order your medication in the usual way, this will be sent to a pharmacy of your choice.  Please allow up to 72 hours for repeat medication.


Coronavirus (COVID-19) Information

The NHS in County Durham and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases.  The NHS has put in place measures to ensure the safety of all patients and NHS staff whilst also ensuring services are available to the public as normal.

The risk to the general public is moderate.  If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • to Thailand, Japan, Singapore, Rebublic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breach (even if it's mild)
  • in close contact with someine with confirmed coronavirus.

DO NOT COME TO THE SURGERY, or go to a community pharmacy or hospital.  Call 111, stay indoors and avoid close contact with other people.

Further information is available from:  https://www.nhs.uk/conditions/coronavirus-covid-19/


Bewick Crescent Surgery

The Doctors and staff at Bewick Crescent Surgery in Newton Aycliffe are proud to offer the highest standard of patient-centred healthcare.  We are also responsible for a branch surgery in Heighington.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find health-related information in the menu on the right hand side. Please have a look around and feel free to leave us some feedback.  Below is a link to our latest Newsletter:


Bewick Crescent Surgery Bi-annual Newsletter

Keep up-to-date with practice affairs with our Newsletters.  They are sent out during the summer and winter months.  Click on the link below: 

Newsletters


eConsult

This new service lets patients consult with NHS GPs by completing a quick online form.  This service also directs patients to self-help, pharmacy advice and local self-referral services.  Click here to see a demo.  To get started, click on the picture below to get started (Note - this service does not guarantee liaison with a specific Doctor):

Consult onlineNote - this service does not guarantee liaison with a specific clinician.


Single Point of Access for Mental Health Crisis Services:

Call 0300 0200317.  This is a centralised telephone number making it easier for those in mental distress to get urgent help.  This replaces individual contact numbers for crisis services in County Durham and Darlington, Teesside and North Yorkshire and York, including those for children and young people and older aged adults.


Veterans' Support

If you are an Armed Forces Veteran please ensure the practice is aware by informing one of our staff.  Veteran support is available in your local area via this link.  Navigate through the categories to find the support you need, or use the search function by clicking on the magnifying glass icon in the map toolbar;

  • On the map home screen, the search function searches all organisations in the directory.
  • When you have a category open, the search function searches all data within that category

Click here for more information on the Veterans' Gateway.


Feedback

We value your feedback or any ideas in order to improve our services.  You can leave feedback via the website (click here).  We aim to acknowledge responses within 3 working days.

(Site updated 27/05/2020)
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