Welcome to Bewick Crescent Surgery's Notice Board

The 'notices' are aimed to give you a bit more information about services not run by the surgery but that you have access to should you wish to use them.


 Electronic Prescription Service (EPS)

From 01 January 2020 we will be sending all repeat prescriptions to pharmacies electronically.  All patients receiving repeat medication will need to choose a pharmacy by 31 December 2019 at the latest.

From 01 January 2019 you will no longer be able to collect your repeat prescription from the surgery.  

For more information please see our noticeboards in Reception or speak to one of our reception staff.  

'Talk Before You Walk'

By phoning NHS 111, patients who need to be seen urgently or on the same day will be offered an appointment with a healthcare professional either at their own GP surgery or at another surgery nearby called a Primary Care Service or hub. Primary care services are available across the area.

On a monthly basis the main surgery and branch surgery close for staff training and team events. For dates see the Further Information section at the right hand side, 'closed for training dates'.

Patient Information Video on the Healthier and Wealthier service ( formerly known as Citizens Advice) - Click here to view

There area series of meetings regarding changing 7 day access to Primary Care Services across Durham, Dales, Easington and Sedgefield The attached poster shows the events.

Improving 7 Day Access Poster

When to use urgent care

The above slide show explains in a bit more detail when to use the 111 service and the urgent care service

Where patients have an urgent need for same day care, there is an extended access to healthcare professionals through the Extended Primary Care Service at Newton Aycliffe, Spennymoor and Sedgefield. Weekday evenings 6-8pm, Weekends and Bank Holidays 8am-1pm. Access is via NHS 111 or practices can book appointments if necessary.

If you need to give feedback or make a complaint about the NHS then please read the attached leaflet which explains how you can do this.

 How to make a complaint leaflet.

Chronic Pain - what is it and how can we help you?

The above link shows a video explaining Chronic Pain. 

What is mindfulness? Please read the attached link for more information

Patient Leaflet

If you feel your unwell under 5 year old child needs to be seen on the day, we will ensure you get an appointment or at least a phone call that day to direct you to the correct level of care required.

The following link has lots if useful information on common childhood illnesses just click on the link and follow the instructions

Childhood illness link

Useful mobile application

Do you want to learn more about AAA - Abdominal Aortic Aneurysm? Please take the time to read this poster.

Patient Information Sheet

We are a research practice. From time to time trials will be advertised in the waiting room. You may be asked to take part in these trials if you fit the eligible criteria. If you do not wish to be considered for a trial please let us know.

 Have you or some close been diagnosed with cancer?  

 There are support groups there to help 

                                     Support Poster

If you are a carer please let the surgery know. Our GP link care co-ordinator is Carole Toman she will be more than happy to help you find assistance you need. 

Attached is a leaflet which can be filled in a dropped in informing us of the carer details

                                     Tell your GP surgery you are a carer

Carer Poster

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website