Mental Health Services

  1. Single Point of Access for Mental Health Crisis Services:  0300 0200317.  This is a centralised telephone number making it easier for those in mental distress to get urgent help.  This replaces individual contact numbers for crisis services in County Durham and Darlington, Teesside and North Yorkshire and York, including those for children and young people and older aged adults.  Those with learning disabilities and/or autism can also access emergency mental health support using this number. The phone-line is open 24 hours a day, seven days a week, offering callers a series of options which will signpost them to the appropriate local service.
  2. Zero Suicide Alliance.  The Zero Suicide Alliance on-line training is universally accessible, aimed at communities and the general workforce but relevant to those working in Primary Care.
  3. PAPYRUS.  PAPYRUS is the prevention of young suicide and is available at the link:
  4. Mind Helpline.  Call Mind for an information and signposting service; ask them about mental health problems, where to get help near you, treatment options and advocacy service.  Call them on 0300 123 3393; Text them on 86463; or email them at 
  5. The Samaritans.  Call 116 123 or email on:
  6. Kooth.  Resource for 11 to 18 year olds offering emotional and mental health support via online platforms and telephone calls.  To access, click:
  7. National Suicide Prevention.  NSP can help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.  Call: 1-800-273-8255 or click here:
  8. MIND.  MIND helps with mental health problems, how to get help, treatment options and advocacy services.  Call 0300 123 3393, text on 86463, or email
  9. Mental Health Support Contacts (lots of options on this).
  10. Emotional Support Contacts.
  11. Arcus.  Arcus is very proud and pleased to announce this new phone line service.  Designed to help people who are struggling with anxiety and loneliness.  You can call between Monday - Friday from 6pm - 10pm on 01325 978007.