When We Are Closed

NHS 111 Online

In the event of a life threatening emergency, call 999 or for non-emergency medical advice, call 111.  Both numbers are free from landlines or mobiles and is a 24-hour service.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Training Closures

One afternoon per month all GP surgeries in County Durham close for training.  This training is to ensure staff remain current and can continue to deliver their clinical services.  Our surgery will be closed from 12:30 on the following days re-opening at 08:00 (the following morning) as usual.  During closures, patients are advised to call 111 for routine medical needs.  Please see below dates:

Wed 28 April 2021.

Wed 26 May 2021.

Thu 24 June 2021.

Wed 7 July 2021.

Thu 4 August 2021.

Thu 23 September 2021.

Wed 13 October 2021.

Wed 10 November 2021.

Thu 16 December 2021.

Main Surgery

Telephone lines for same day appointments open at 08:00.  Our front door opens at 08:30.  Please note we are closed on all bank holidays (including Christmas Day, Boxing Day and New Years' Day).

Branch Surgery

The branch surgery is currently closed for medical appointments with clinicians until Monday 21 June 2021.  The branch surgery is open for dispensary collections at the usual times for patients that require their medication.  From 21 June 2021 only pre-booked appointments arranged by clinicians will be delivered from the branch sugery and will be for Heighington residents only.

Bewick Crescent Opening Times


  Open Close
Monday 08:00 18:00
Tuesday 08:00 19:30
Wednesday 08:00 18:00
Thursday 08:00 18:00
Friday 08:00 18:00
Sat & Sun Closed Closed

Heighington Branch Surgery and Dispensary Opening Times

Monday 08:30-11:30 15:30-17:30
Tuesday Closed 15:30-17:30
Wednesday Closed 15:30-17:30
Thursday Closed 15:30-17:30
Friday 08:30-11:30 15:30-17:30
Sat & Sun Closed Closed

Note: Pre-booked appointments only at the branch surgery.