In the event of a life threatening emergency, call 999 or for non-emergency medical advice, call 111.  Both numbers are free from landlines or mobiles and is a 24-hour service.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

One afternoon per month all GP surgeries in County Durham close for training.  This training is to ensure staff remain current and can continue to deliver their clinical services.  Our surgery will be closed from 12:30pm on the following days re-opening at 08:00am (the following morning) as usual.  Any consultations received after 11:00 (both verbal and electronic) will not be triaged until the following day.  During closures, patients should call 111 for routine medical needs should they need assistance.  Please see below closure dates for 2023:

• Wednesday 15th February closed from 12-3pm- we will re-open at 3pm following Training
• Thursday 23rd March- 12.30pm-6pm
• Thursday 27th April - 12.30pm-6pm

Our telephone lines open at 8am.  *Our front doors open at 8:30am and no early access will be given.  Please note we are closed on all bank holidays (including Christmas Day, Boxing Day and New Years' Day).

Branch Surgery

The branch surgery is open for dispensary collections at the usual times for patients that require their medication.  Only prebooked appointments arranged by our surgery will be delivered from the branch sugery and will be for Heighington residents only.

Note: Pre-booked appointments only at the branch surgery.