Practice News

18th Jun

Over the Counter medicines

The prescribing of over the counter medicines is changing, GP's, nurses and pharmacists will now not be giving prescriptions for over the counter medicines for a range of minor health concerns.

Instead these are available to purchase from local pharmacies and supermarkets.

This Practice will be making these changes and you will notified when your over the counter treatment will be removed from your prescription.

Please see link for information leaflet.OTC -PIL Patient info.leaflet-2pg print-ready.pdf

12th Jun

Cancer Research Race for Life- Team Bewick

On Sunday 9th June 26 staff including GP Partners, Nurses, Managers and Admin staff took part in Darlington 5K Race for Life in aid of Cancer research. This was in support of one of the team Gill, who was diagnosed with cancer in July 2023 and after surgery and treatment she is now cancer free and back working at our Heighington surgery.

In total we raised £3631.79 from the donations made from our patients and from the staff's members of family and friends, thank you.

Please see some photos of the day.all.docx

Pic 1.docx

Pic 13.docx

4th Jun

Carers week Commencing 10th June

Hi,

It is National carers week commencing 10th June. Please see attached poster showing local details._Carers week 2024 poster to print.pdf

4th Jun

Practice Workload May

Each month we will be providing patients with an update on Practice Workload, this will be shown in the surgery, on our Facebook page and on this website.

In May:

Appointments attended by patients- 8574, these were either face to face or over the phone.

Appointments cancelled by patients - 174

Appointments where patients did not attend and did not cancel in advance - 302 - please cancel you appointment where possible if you do not need it as these are wasted and amount to over 77 hours worth over the month.

Prescriptions Issued- 13,126

Telephone calls received - 6,970

Referrals made - 309

Covid Vaccinations given as spring booster - 1480

Thank you so much to our admin team, clinicians and pharmacists.

16th May

Patient requests for Whom it may concern letters

If you need to request a letter from a GP "To Whom it May Concern", the process is to complete the required form which youc an find at reception or attached on the website. There is a £30 fee which needs to be paid at Reception when handing in the form and you will be given a receipt.

You will be contacted when the letter is ready to collect.

Kind regards

Alison

Practice Manager17.TWMC request from patient.docx

14th May

Health and Wellbeing Coach- Free fitness classes

https://swd.news/wellbeing-coach-offers-free-fitness-classes-to-practice-patients/

Please see details above of Free fitness classes that our health and wellbeing coach is delivering in Newton Aycliffe.

Poster.pdf

7th Mar

Better At Health workplace

We have 2 Better at health award champions at the surgery, Jo one of our Nursing team and Jan, our Admin Team Manager. 

Their work in this role is to determine the areas we can improve and offer to our workforce ways to improve their wellbeing at work.

Please see their recent newsletter below

 

 

newsletter.docx

17th Jan

GP Patient Survey Results 2023

Please see below link to the most recent patient survery results

Patient Survery Part 1.pdf

Patient Survey Part 2.pdf

As you will see from our results we have achieved excellent results in certain areas such as "Helpfulness of receptionists" and the Healthcare professional was good at listening to the patient".

In terms of the areas we could improve the Practice has been working on an action plan for improvement which is below for reference.

We welcome our patients to complete all our surveys, this current survey only 100 patients completed the surveys.

Patient survey action plan 2023.docx

9th Jan

Dr Finn - Partner

We are delighted to announce that Dr Paul Finn is now a GP Partner at the Practice.

This means we are now a 6 Partner Practice again.

11th Jul 2023

Newton Aycliffe Nurse named NHS Champion

Our Practice Nurse Jo Jones has been named as NHS champion by Paul Howell MP.

Please click on link below for full details.

https://www.thenorthernecho.co.uk/news/23635447.newton-aycliffe-nurse-named-nhs-champion-paul-howell-mp/

13th Jun 2023

Facebook Practice Page

Please log onto Facebook and check out the Surgery's Facebook page.

This will include key information about the Practice and its services.

Please tell your friends and family.

11th Jun 2021

Revised Heighington Dispensary Timings

If you are registered with our Heighington Dispensary, from Monday 21 June, you can collect this medication at the following times: 

  AM PM
Monday 08:30-11:30 1530 - 17:30
Tuesday Closed 1530 - 17:30
Wednesday Closed 1530 - 17:30
Thursday Closed 1530 - 17:30
Friday 08:30-11:30 1530 - 17:30
Sat & Sun Closed Closed