Practice News

31st Jan

Practice Workload

Each month we will be providing patients with an update on Practice Workload, this will be shown in the surgery, on our Facebook page and on this website.

In January:

Appointments attended by patients- 9483, these were either face to face or over the phone.

Appointments cancelled by patients - 202

Appointments where patients did not attend and did not cancel in advance - 345 - please cancel you appointment where possible if you do not need it as these are wasted and amount to over 100 hours worth over the month.

In the week commencing 2nd January 56 appointments were not attended by patients, this includes GP and Nurse appointments- totaling to 16 hours wasted.

Prescriptions Issued- 14,687

Telephone calls received - 7,435

Referrals made - 325

Medication reviews complete - 462

Thank you so much to our admin team, clinicians and pharmacists.

17th Jan

GP Patient Survey Results 2023

Please see below link to the most recent patient survery results

Patient Survery Part 1.pdf

Patient Survey Part 2.pdf

As you will see from our results we have achieved excellent results in certain areas such as "Helpfulness of receptionists" and the Healthcare professional was good at listening to the patient".

In terms of the areas we could improve the Practice has been working on an action plan for improvement which is below for reference.

We welcome our patients to complete all our surveys, this current survey only 100 patients completed the surveys.

Patient survey action plan 2023.docx

9th Jan

Dr Finn - Partner

We are delighted to announce that Dr Paul Finn is now a GP Partner at the Practice.

This means we are now a 6 Partner Practice again.

11th Jul 2023

Newton Aycliffe Nurse named NHS Champion

Our Practice Nurse Jo Jones has been named as NHS champion by Paul Howell MP.

Please click on link below for full details.

13th Jun 2023

Facebook Practice Page

Please log onto Facebook and check out the Surgery's Facebook page.

This will include key information about the Practice and its services.

Please tell your friends and family.

11th Jun 2021

Revised Heighington Dispensary Timings

If you are registered with our Heighington Dispensary, from Monday 21 June, you can collect this medication at the following times: 

Monday 08:30-11:30 1530 - 17:30
Tuesday Closed 1530 - 17:30
Wednesday Closed 1530 - 17:30
Thursday Closed 1530 - 17:30
Friday 08:30-11:30 1530 - 17:30
Sat & Sun Closed Closed