Practice News

3rd Jan

Integrated Care Board Request - Winter Pressures for GP Surgeries

Hashtag DoYourBit to protect the NHS by keeping A&E free for serious emergencies

Our services continue to face high demand and your decisions as a patient really make a difference.  We therefore ask if you would please consider:

  • over Christmas and New Year your GP Practice will have to prioritise appointments for urgent conditions and respiratory related illnesses.  Routine and ongoing follow up care appointments may have to wait until a later date due to these pressures and we thank you for your patience at this time.


  • only using 999 and A&E if your condition is a threat to life or limb.


  • using alternative services, such as local pharmacies, GP's and NHS111 On line services


  • attending A&E with non-emergency conditions are likely to face a long wait for treatment and may be referred to a more suitable service for their needs.


  • check your symptoms, using the online symptom checker available at, which will re-direct you to a health professional if you need to be seen by someone. If your symptoms persist and you are not getting better, please contact your GP practice for advice.


  • If you need advice for an everyday illness or injury, please either contact your local pharmacy for help of look at the self-care advice that's available online from the NHS at


We would like to thank our communities for all their help so far this winter and ask that you continue to lend your support to us at this challenging time.  Your actions really do make a difference and by choosing the right service for your needs it helps us to prioritise care for those people who are most poorly.  Patients with urgent care needs are our priority currently.

15th Oct 2021

Surgery Statement on the recent change to Heighington Services

mental health
11th Oct 2021

Do not suffer in silence - Mental Health Support

Yesterday was world mental health day. Below are some links/details that somebody may find useful.  Do not suffer in silence and always check up on your mates and family.

Some Useful publications:


Crisis Text Line.  Text Shout to 85258 (UK).  If you’re experiencing a personal crisis, are unable to cope and need support.  Shout can help with urgent issues such as:

  • Suicidal thoughts
  • Abuse or assault
  • Self-harm
  • Bullying
  • Relationship challenges

Samaritans helpline.  The Samaritans offer emotional support 24 hours a day - in full confidence.  Call 116 123 (UK) - it's FREE or email


Support in England

Op COURAGE is an NHS mental health specialist service designed to help serving personnel due to leave the military, reservists, armed forces veterans and their families.

If you need to talk to somebody, Combat Stress have a dedicated mental health support helpline for serving personnel and their families.  This provides confidential advice and support and is free to call for serving personnel, family members and carers.  This helpline is available 24 hours a day, 365 days a year on 0800 323 4444.  Togetherall is a mental health support service that provides anonymous, round-the-clock online support with trained counsellors and is a supportive community, including forums for safe conversation.


All armed forces serving personnel, reservists, veterans and their families can access these services at any time.

11th Jun 2021

Revised Heighington Dispensary Timings

If you are registered with our Heighington Dispensary, from Monday 21 June, you can collect this medication at the following times: 

Monday 08:30-11:30 1530 - 17:30
Tuesday Closed 1530 - 17:30
Wednesday Closed 1530 - 17:30
Thursday Closed 1530 - 17:30
Friday 08:30-11:30 1530 - 17:30
Sat & Sun Closed Closed